Privacy Policy

Who we are

This website is operated by Geoffrey Golding Tailors Ltd (Company No. 13457743), trading as Goldings, of St Albans, Hertfordshire, United Kingdom. We are the data controller for personal information collected through this site. References to "we", "us", or "our" mean Geoffrey Golding Tailors Ltd.

Information we collect

We collect personal information only when you actively provide it by submitting an enquiry through our contact form or product enquiry modal. This includes your name, email address, phone number, the nature of your enquiry, and any additional details you choose to share.

We also collect limited technical information automatically when you visit the site, including your IP address, browser type, pages visited, and general usage patterns. This is collected through the third-party analytics service described below.

How we use your information

We use enquiry information to respond to your message, arrange appointments, discuss commissions, provide tailoring services, and maintain appropriate business records. The lawful basis for this processing is legitimate interests — specifically, our interest in responding to and managing client and prospective client communications, and in some cases, steps taken at your request prior to entering a contract.

We use analytics data to understand how the website is used and to improve its performance. The lawful basis for this processing is legitimate interests in operating and improving our website.

Third-party services

Microsoft Clarity. We use Microsoft Clarity to understand how visitors interact with our website. Clarity records anonymised session data including page visits, mouse movements, clicks, and scroll behaviour. This data is processed by Microsoft Corporation and may be stored on servers outside the UK. For more information, see Microsoft's Privacy Statement.

Cloudflare Turnstile. Our contact forms use Cloudflare Turnstile as a security check to protect against automated abuse. When you interact with the contact form, Cloudflare may collect technical information such as your IP address and browser characteristics for this purpose. For more information, see Cloudflare's Privacy Policy.

We do not sell personal information to any third party. We may disclose information if required to do so by law or in response to a valid legal request.

Data retention

We retain enquiry information for as long as necessary to manage the relationship and comply with any legal or accounting obligations — typically no longer than seven years. Analytics data held by Microsoft Clarity is subject to their own retention policies.

Your rights

Under UK GDPR, you have the right to access the personal information we hold about you, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability where applicable. You also have the right to object to processing based on legitimate interests.

To exercise any of these rights, contact us at enquiries@goldings.co.uk. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

Contact

For any privacy questions, to exercise your rights, or to request a copy of our full data processing records, contact us at enquiries@goldings.co.uk. We may update this policy from time to time; the date at the top of this page indicates when it was last revised.